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When should I report to CEOP?
We help children stay safe online. Has someone acted inappropriately towards you online, or to a child or young person you know? It may be inappropriate chat, being asked to do something that makes you feel uncomfortable or someone being insistent on meeting up.
Internet Information From Mobile Phone/Broadband Providers
Parent's guide to the Internet
No matter what protective measure you put in with your computer systems, there is always a possibility your child could do something online that could put them at risk. The following article (http://home.bt.com/tech-gadgets/internet/what-to-do-if-your-child-gets-into-trouble-online-11364017049639) offers this advice:
If you do discover your child has been up to something they shouldn’t online, whether intentional or not, there are four simple steps you can take to deal with the situation without making it worse.
1. Stay calm
If your child tells you something has happened online that they’re worried about, try not to react like an angry parent. As difficult as it might be, you need to stay calm and instead praise them for having the courage to talk to you about it.
2. Listen to what they tell you
Let your child explain what’s happened in their own time, in their own words.. Try to be open and honest when you do talk to them – even if they tell you things you’d rather not hear.
3. Don’t be judgmental
It may be difficult for both them and you to talk about something that’s highly personal, or something they’re ashamed of doing, but it will be easier if you can maintain an open mind.
4. Offer your help
It’s vital that they know you’re there to support them and help in any way you can. Don’t be too hasty, though. Consider limiting rather than banning access to technology until the situation has been addressed and don’t contact anyone else who might be involved until you’ve sought professional help –particularly if you suspect a law may have been broken.
Who to contact if your child gets into trouble online:
ChildLine – free confidential helpline for children and young people Call ChildLine on 0800 1111 or visit the website.
Anti-Bullying Alliance website – offers specific advice for parents and areas about bulling.
Family Lives – national charity working for and with parents. Call the helpline on 0808 800 2222 or visit the website.
Kidscape provides individuals and organisations with the practical skills and resources to keep children safe from harm.
Children’s Legal Centre operates the Child Law Advice Line: impartial legal advice on all aspects of English law affecting children.
YoungMinds offers free confidential online and telephone support for any for those worried about the emotional, mental health or behavioural problems
Contact a Family -provides advice and support for families in the UK with disabled children. Call the helpline on 0808 808 3555 or visit the website.
For a comprehensive and easy-to-use resource of the most up-to-date information for keeping your child safe online, visit the website Internet Matters.